FAQ

Welcome!

We’re glad you found us. If you can't find the answer to your question below, please don't hesitate to contact us:

Friends of the Phoenix Public Library
1221 N. Central Avenue
Phoenix, AZ 85004
602-534-5208
info (at) plfriends.org

I’ve heard about your book sales. Tell me more.

A:

One of the primary ways we raise funds for library programs & services is by reselling books and other media that are donated to us. We have a brick-and-mortar bookstore, you can find us online, AND we have regular discount book sales. Click here for more information on how you can purchase books from the Friends to support your Phoenix Public Library.

I've heard about the Friends from my librarian & I’m curious about membership.

A:

Joining the Friends of the Phoenix Public Library is an affordable, tax-deductible way to show your support of our public libraries. (Plus, you get nifty perks.) Click here to learn more.

I’m looking for information about Phoenix Public Library, such as hours and locations.

A:

You can find plenty of information about Phoenix Public Library by visiting their website. Click here to be redirected. 

How do I renew my membership?

A:

You can safely and securely renew your membership by visiting this Membership Renewal page or call us at 602-534-5208. Thanks for your support!

I have books that I’d like to donate. Can you pick them up?

A:

We are happy to pick up donations of 6 banker’s sized boxes or more. Click here to learn more about how to donate books. Thank you!

I saw a book that you offer for sale online, but I live here in the Valley and would rather pick it up than have it shipped to me. Can I do that?

A:

Yes! First, visit our online marketplace, Books for Good, to find the book you want. Second, create a free account. When you check out, select “Pick Up” from the drop-down menu under Delivery Methods in the upper right hand corner. After payment, you will receive a follow up email from us indicating when your book is available for pick up at the Friends’ Place Bookstore inside Burton Barr Central Library. (This should only take us a couple of days.)

I would like to donate VHS cassettes. Can you use them?

A:

Unfortunately, the VHS cassette seems to be going the way of the 8-track, and demand for this medium has waned significantly in the past several years. We recommend that you give them to another worthy cause, such as Goodwill of Central Arizona or Treasures 4 Teachers.

I would like to donate some magazines. Can you use them?

A:

Yes, we are happy to accept the occasional magazine. We cannot pick them up, but we would greatly appreciate it if you would drop them off at the Friends’ Place Bookstore or at your local Phoenix Public Library’s Book Corner.

I represent a corporate or civic group that would like to perform a service project? How do we proceed?

A:

Groups of 10 folks or less are more than welcome at our book donation warehouse. Simply contact our Administrative Manager to learn more. 

How do I sign up to receive email news from you?

A:

Thanks for keeping in touch! Simply enter your email address in the blank field at the very top right-hand corner of the website to start getting notified of upcoming book sales, cool library events, volunteer opportunities, and more!

I have to perform court-ordered or program-mandated community service. Can I serve my hours with the Friends?

A:

Yes, we accept court-ordered community service volunteers. You must begin by filling out a community service application and we cannot guarantee placement as there are several considerations involved, including past offenses and scheduling. Applications for court deadlines of less than one week will not be considered.

If you are interested in serving to fulfill a SNAP, scholarship or other program, we welcome you to go through our regular volunteer application process. Just let us know what your program requires during that process.

If you have further questions, please contact our Administrative Manager

I am interested in a book you have available for online purchase. Whom do I contact for more information?

A:

We sell books online in several different online marketplaces, including eBay, Amazon, and our very own BooksforGood.org. Any inquiries about a book you have found online can be emailed to sales (at) plfriends.org. Please reference the full title of the book and any important additional information, such as edition, publisher, or ISBN number (if available). Thanks for shopping!

I am an educator and need books for my classroom. Will you donate books to me?

A:

Yes! Please click here to learn more about our BookStorm program, by which you could receive up to 1,000 books for your classroom or school library PLUS a connection to a literacy outreach specialist from Phoenix Public Library. 

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